Housekeeping

At ahs hospitality, people are at the heart of everything we do. We champion diversity and employ wonderful hard-working people regardless of their disability, background or circumstance. Recently we hired our first candidate, Yuwie, from Barkuma, a specialist Disability Employment Service provider that operates in Adelaide and works with people with a disability – including Intellectual Disability, Learning Disability, Autism Spectrum Disorder and Down Syndrome, to support them in finding and securing long term work.  We had a chat with Devi, our Housekeeping Manager from one of our contracted hotels in South Australia to learn about ahs hospitality’s involvement with Barkuma, the importance of diverse hiring within hospitality and how ahs hospitality creates a positive and safe environment for people like Yuwie to be happy and successful in their roles.

Managing your hotel or property’s housekeeping needs efficiently is paramount to providing an exceptional guest experience in 2024. As a hotelier in New Zealand , you understand the challenges of maintaining high quality standards while keeping costs in check. This is where the innovative solution of outsourced short-term labour hire in housekeeping comes into play, offering a cost-effective and flexible approach to meet your staffing requirements that does not compromise on quality.

The year was 1993, Nelson Mandela won the Noble Peace Prize in recognition of his efforts to end apartheid and promote reconciliation in South Africa, Robin Williams redefined fatherly love in Mrs Doubtfire, and the world was introduced to the sounds of Radiohead with the release on their debut album, Pablo Honey. And in Western Australia, ahs hospitality was established as the first company to provide outsourced housekeeping services in Australia. It was a big year. In the 30 years since, ahs hospitality has continued to expand and grow throughout all Australian states and territories, as well as establishing a presence in New Zealand. In that time, the hospitality and hotel industries have undergone dramatic transformations. Sweeping advances in technology, shifting consumer preferences, and increased global connectivity have played key roles in reshaping this dynamic industry. Gone are the days of using an actual room key that had to be left with reception every time you left the premises- now we book and check in on our phones, use electronic keys to enter, with some hotels enabling radio frequency identification (RFID) allowing customers to use their phones as keys, and more avant-garde hotels are even allowing our furry family members to enjoy a life of luxury with us. We’ve seen huge changes in room configuration and layout with open plan bathrooms becoming more popular, and equally as divisive! We’ve moved well past pay-per-view and free to air televisions, and paid access to dial-up internet, to smart TVs, Wi-Fi connect ability throughout hotels, and a more tech savvy, personalised ability to connect to the rooms we stay in. Let's delve into the major changes that we’ve seen through the years at ahs hospitality, how they have impacted the industry, and how these changes impact our team.

​Did you know that we have been in the hotel housekeeping business for 30 years? In honour of this milestone we thought we would list the essential dos and don’ts of housekeeping we have learnt over the years.

Safe Work Month is a great time to take stock and revisit the things we can all do to stay safe whilst working. Like any other workplace, housekeeping departments are bound by legislation to ensure their workplace is managed and maintained to prioritise the health, safety and welfare of workers. ahs hospitality understands there are significant benefits beyond just complying with legislation and instead strive for a safety culture where our whole team work together to continually improve our people’s safety. Below you will see a few key concepts on safety management to ensure you and your colleagues return home in the same way they arrived at work.

Ever had a messy mishap, struggled to get it out, and thought “how do housekeepers do it?” We spoke to our team of dedicated housekeepers to get the low down on all their hotel hacks from removing red wine stains to getting your bathtub sparkling. Find the answers to these top DIY questions direct from our talented team of housekeeping professionals.