Navigating Housekeeping Recruitment in New Zealand - How Outsourced Housekeeping Can Help your Accommodation Property Thrive

Lucia Fong • May 05, 2024
In the bustling world of hospitality, maintaining impeccable cleanliness is non-negotiable. For hotels and accommodation properties in New Zealand, ensuring guest satisfaction through pristine environments is key to success. However, achieving this standard can be a challenge, particularly in the realm of housekeeping. Fortunately, outsourced housekeeping services offers a compelling solution, providing numerous benefits for hotels and accommodation managers aiming to thrive in the competitive landscape of the New Zealand hospitality industry.e for your new post

The Challenge of Housekeeping Recruitment


Housekeeping recruitment poses a significant challenge for many accommodation providers in New Zealand. The process of sourcing, hiring, and retaining qualified staff members can be time-consuming and resource intensive. Moreover, fluctuations in demand and seasonal room occupancy can further complicate staffing needs, leading to operational inefficiencies and potential compromises in service quality.


So, in a market where guest expectations continue to rise, maintaining high standards of cleanliness is paramount. However, traditional in-house recruitment methods may not always yield the desired results, leaving accommodation providers struggling to meet operational standards as well as adhere to employee payroll and Human Resource management. This is where outsourced housekeeping services emerges as a strategic solution.


Opportunities with Outsourced Housekeeping


Outsourced housekeeping presents a wealth of opportunities for hotels and accommodation properties in New Zealand. By partnering with a reputable provider, like ahs hospitality, businesses can access a pool of experienced professionals, teams and updated resources who specialise in maintaining cleanliness standards to the highest degree.


One of the primary advantages of outsourcing housekeeping services is flexibility. Unlike in-house staffing models, outsourced providers can scale their resources according to fluctuating demand, ensuring that properties are adequately staffed during peak seasons while avoiding unnecessary overhead costs during quieter periods.

 

Additionally, outsourcing housekeeping services allows accommodation properties to tap into specialised expertise. At ahs hospitality, we employ the ideal candidate with the right qualities and skills to deliver high standards and invest in training to ensure they are up to date with industry-leading cleaning techniques and health and safety protocols.


You can also be ensured that our New Zealand outsourced housekeeping teams across both islands are well-equipped to meet the unique needs and preferences of each property they serve. They are supported with ahs hospitality’s own dedicated Human Resources, Marketing, Legal, and Safety and Performance teams which ensures a comprehensive support network for each of our hotel partners.


Moreover, outsourcing housekeeping services can yield significant cost savings for accommodation providers. By engaging a local New Zealand external provider like ahs hospitality, businesses can mitigate the expenses associated with recruitment, training, payroll, and employee benefits. Furthermore, outsourcing eliminates the need for investment in cleaning equipment and supplies, as reputable providers often supply their own tools and materials, reducing operational expenditures and enhancing overall efficiency. At ahs hospitality, our prices include all associated on-costs and operating costs.​


Recruiting the Ideal Housekeeping Team


When selecting an outsourced housekeeping provider, it's essential to partner with a company that prioritises excellence in recruitment. A reputable provider will employ a rigorous selection process to identify and onboard the ideal housekeeping team for each client's specific requirements.

The recruitment process typically involves comprehensive screening, including background checks, reference verification, and skills assessments. By ensuring that all team members meet the highest standards of professionalism and competence, outsourced providers can instil confidence in their clients and deliver exceptional cleaning services across all areas like room and public areas consistently.


As part of our recruitment process, our recruiters in New Zealand look for people who have:

  • An unwavering commitment to quality, showcased through attention to detail.
  • A genuine passion for the hotel industry, driven by a desire to create exceptional experiences.
  • A positive, can-do attitude, contributing to a collaborative and spirited team.
  • Physical agility and stamina, allowing you to excel in a dynamic role.
  • Strong time management and organisational skills, ensuring productivity.
  • Flexibility to adapt to varying schedules and a commitment to customer service excellence. 


Moreover, reputable outsourced housekeeping providers spend time and resources in ongoing training and development initiatives to enhance the skills and knowledge of their teams continually. By staying abreast of the latest hospitality industry trends, best safety practices, and technological advancements, housekeeping professionals can deliver superior results while remaining compliant and adapting to evolving client needs and preferences.


The Value of External Cleaning Services


Utilising an external provider for cleaning services offers numerous benefits beyond operational efficiency and cost savings. Outsourced housekeeping allows accommodation providers to focus on their core competencies, such as guest experience, food and beverage hospitality, and revenue generation, without being burdened by the complexities of managing an in-house housekeeping team.


Furthermore, outsourcing housekeeping services can enhance the overall guest experience by ensuring consistently high standards of cleanliness. In today's competitive hospitality landscape, guest satisfaction is paramount, and cleanliness plays a pivotal role in shaping perceptions and driving repeat hotel stays when in New Zealand. By entrusting housekeeping responsibilities to a dedicated external provider like ahs hospitality, accommodation properties can elevate their brand reputation and differentiate themselves in the market.


In conclusion, navigating housekeeping recruitment in New Zealand can be a daunting task for accommodation providers. However, by embracing outsourced housekeeping solutions, businesses such as ahs hospitality, hotel and accommodation managers can unlock a myriad of opportunities for success. From accessing specialised expertise and achieving cost efficiencies, to enhancing guest satisfaction and operational flexibility, outsourcing housekeeping services offers a compelling value proposition for hotels and accommodation properties looking to thrive in today's competitive New Zealand hospitality industry.


If you are interested in partnering with ahs hospitality to take your property to the next level, please fill in our contact us form here.


To get in touch with our ahs hospitality New Zealand team, click here.


Want to explore all our outsourced housekeeping services and solutions, click here.

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