What Are the Advantages of Outsourcing Hotel Services?

Apr 14, 2021

Outsourcing in the hotel industry can provide an economical and logistical solution for many boutique and luxury hotels.


Compared with in-house, established and industry recognised outsourcing service providers often have a greater infrastructure, processes and resources for their service delivery as they specialise in their respective services.


By focusing their expertise and resources on a singular service, outsourced providers build out their deliverables for clients, providing a more comprehensive and cost-effective solution.

Top 4 advantages of outsourcing hotel services:
  • Increased resources
  • Optimised processes
  • High level of concentrated expertise
  • Less in-house administration and operational work
Why outsource housekeeping services?

The demand for housekeeping services in hotels can be particularly inconsistent. We witnessed this during the COVID-19 pandemic when many hotels were faced with having to reduce their workforce and once the industry was re-invigorated, and occupancy rates increased, hotels were then faced with sourcing challenges. 


By outsourcing housekeeping services, hotels mitigate more of these risks while also gaining the many advantages that outsourced housekeeping services provide.

What are the benefits of outsourcing housekeeping?

For hotels who choose to outsource their housekeeping services, they can benefit from the latest housekeeping technology and systems, a fully-trained and flexible workforce set to meet occupancy rates, a decrease in compliance accountability for hotels, and less operational work for management.

Top 5 advantages of outsourced housekeeping:
  • Increased cost-efficiencies
  • Flexibility with labour hire
  • Access to industry-first innovations
  • Decrease liabilities for hotels
  • Peace-of-mind for management
Why outsource your housekeeping with ahs hospitality?

ahs hospitality are the first, and the leading, outsourced housekeeping service provider in Australia and New Zealand. ahs hospitality have obtained the latest in housekeeping technology, have assembled an experienced leadership team, can boast access to HR, legal and payroll services for all of their clients.


The advantage of outsourcing HR functions for housekeeping services is that it allows hotels to mitigate risk; as ahs hospitality manage and guarantee compliance across work rights, Occupational Health and Safety requirements, contractual requirements and the Fair Work Act.


Focusing on transparency, ahs hospitality have launched a client app to provide real-time operations data for each client. The systems and processes ahs hospitality have established provide their clients with a seamless, regulated and simple method to outsourced housekeeping.


ahs hospitality are a cost-effective option, offering short-term labour hire (as little as 4 hours per shift) to allow hotels to fill sudden workforce gaps. ahs tailor their service models to meet their clients needs and save on expenditure.


To find out more about ahs hospitality’s outsourced housekeeping services contact us today.​

By Lucia Fong 15 Mar, 2024
As we approach World Day for Safety and Health at Work 2024 on April 28 th , we take immense pride in how we recognise and prioritise the safety and well-being of our employees and housekeepers through our daily operations. As Australia and New Zealand’s leading provider of outsourced hotel housekeeping services, we show our dedication to fostering a culture of safety through various innovative initiatives and partnerships.
By Lucia Fong 12 Mar, 2024
ahs hospitality have proudly been providing outsourced housekeeping service to the New Zealand Market since 2013. 10 years on, with the support of our Australian team, and offices in both Auckland and Christchurch, the team have been growing from strength to strength with hotel partnerships across both north and south islands. We had a yarn with Tim Reynolds, General Manager New Zealand to get to know more about his team and the housekeeping operations he is leading.
Why Labour Hire is a Cost-effective Housekeeping Solution in New Zealand
09 Feb, 2024
Managing your hotel or property’s housekeeping needs efficiently is paramount to providing an exceptional guest experience in 2024. As a hotelier in New Zealand , you understand the challenges of maintaining high quality standards while keeping costs in check. This is where the innovative solution of outsourced short-term labour hire in housekeeping comes into play, offering a cost-effective and flexible approach to meet your staffing requirements that does not compromise on quality.
24 Jan, 2024
2023 was a big year for us at ahs hospitality. We celebrated 30 years of providing outsourced hotel housekeeping solutions across Australia and New Zealand, had record levels of hotel-based celebratory team morning/afternoon teas, and delivered our strongest operational efficiencies to date. And in 2024, we are excited to continue the successful collaborative momentum we achieved over the past 12 months with our housekeepers, hotel clients and support office teams. We sat down with our Executive General Manager, Leanne Graham, to not only reflect on the year we had, but to also get the inside scoop of what is in store for the business in 2024. You can read our exclusive interview with Leanne below.
14 Dec, 2023
In the world of hotel hospitality, first impressions are everything. From a seamless online booking experience, a warm welcome from the receptionist at the hotel lobby, and clean, tidy rooms presented neatly by friendly housekeepers, these are some of the touch points of a hotel that play a key role in shaping the overall positive guest experience.
06 Nov, 2023
When you step into the exciting world of hotel housekeeping, it's not just about fluffing pillows and making beds, because every now and again, you get to rub shoulders with high profile guests! So, as part of our 30th anniversary celebrations , we asked some of our housekeepers about their most unforgettable and heart-warming guest experiences. Read on to see what they had to say:
27 Oct, 2023
As the world becomes increasingly focused on sustainable practices, hotel management is taking a closer look at their daily operations and how they can reduce their carbon footprint. As hoteliers and business leaders, you know how important it is to stay competitive in the hospitality industry. But with increasing pressure on businesses to become more sustainable, are you aware of all the ways that outsourcing your housekeeping services can help you reach your sustainability goals? Not only does outsourcing free up internal resources and allow hotels to focus on their core competencies, but it can also reduce the environmental impact of their operations. By partnering with a company that has expertise in sustainable cleaning, hotels can ensure that practices such as using eco-friendly cleaning products, minimising water usage, and proper disposal of waste are being implemented. Outsourcing hotel housekeeping is a smart way for hotels to not only meet their sustainability goals, but also improve the overall guest experience.
11 Oct, 2023
We're thrilled to celebrate 30 incredible years of hotel housekeeping excellence at ahs hospitality, where we've been proudly delivering our hotel housekeeping solutions across Australia and New Zealand to our clients. As we reflect on this journey, we had the absolute pleasure of sitting down with our longest serving employee, Cheryle, who has been an integral part of the ahs hospitality community for 29 amazing years! Join us as we dive into Cheryle's unforgettable moments and her best-kept housekeeping secrets in our exclusive interview.
30 Sep, 2023
In our 30 years of operation, we have collected so many great stories, from our humble beginnings in Perth, our expansion into the New Zealand market and how we survived and thrived through the COVID-19 Pandemic. But at the heart of everything we do is our people. So, we thought there was no one better to hear from, than one of our longest serving team members. Join us as our Quality and Training Manager, Verena, shares her incredible career journey from housekeeper supervisor to the leadership role she continues to make her own.
25 Sep, 2023
The year was 1993, Nelson Mandela won the Noble Peace Prize in recognition of his efforts to end apartheid and promote reconciliation in South Africa, Robin Williams redefined fatherly love in Mrs Doubtfire, and the world was introduced to the sounds of Radiohead with the release on their debut album, Pablo Honey. And in Western Australia, ahs hospitality was established as the first company to provide outsourced housekeeping services in Australia. It was a big year. In the 30 years since, ahs hospitality has continued to expand and grow throughout all Australian states and territories, as well as establishing a presence in New Zealand. In that time, the hospitality and hotel industries have undergone dramatic transformations. Sweeping advances in technology, shifting consumer preferences, and increased global connectivity have played key roles in reshaping this dynamic industry. Gone are the days of using an actual room key that had to be left with reception every time you left the premises- now we book and check in on our phones, use electronic keys to enter, with some hotels enabling radio frequency identification (RFID) allowing customers to use their phones as keys, and more avant-garde hotels are even allowing our furry family members to enjoy a life of luxury with us. We’ve seen huge changes in room configuration and layout with open plan bathrooms becoming more popular, and equally as divisive! We’ve moved well past pay-per-view and free to air televisions, and paid access to dial-up internet, to smart TVs, Wi-Fi connect ability throughout hotels, and a more tech savvy, personalised ability to connect to the rooms we stay in. Let's delve into the major changes that we’ve seen through the years at ahs hospitality, how they have impacted the industry, and how these changes impact our team.
More Posts
Share by: