Full time
$30 to $35 per hour (NZD)
Unleash Your Potential with ahs hospitality!
Are you ready to step into a role that not only offers competitive pay but also provides a platform for growth and development? Look no further! At ahs hospitality, we're a passionate individuals to lead our dynamic team working in Queenstown
Service with a smile is our mantra and we truly believe we are the best outsourced service company you could choose to work with.
What's in it for you?
- Competitive Pay: Earn between $30 to$35 per hour (NZD) based on skills, experience, and role complexity. Enjoy opportunities for earnings growth as you advance with us.
- Minimum Guaranteed Hours: A minimum of 30 hours per week is guaranteed, ensuring stable, reliable income.
- Investment in You: Benefit from paid training and development to excel in your role.
We're not just a company; we're a community that believes in service with a smile. As the largest provider of outsourced housekeeping management services in Australia and New Zealand, we're proud partners with iconic hotel brands.
Key Responsibilities:
- Provides assistance to Housekeeping Manager in managing all aspects of Hotel Housekeeping Operations and acts as one when necessary, when Housekeeping Manager is not available
- Rostering team members
- Manning the department within budgetary requirements
- Motivating all team members
- Counselling team members on job performance
- Coaching team members on job performance
- Investigating grievance matters, suggestions and complaints
- Achieving a working environment free of harassment and discrimination •
- Controlling team member hours; daily, annual leave, sick leave
- Processing payroll for all team members
- Disciplining team members
- Recruitment of team members
- Co-ordinating new starter orientation and training
- Training supervisors
- Directing and supervising room attendants, housemen, public area cleaners and mini-bar, giving physical assistance when necessary
- Ensuring team members meet productivity requirements for the property
- Reduction of team member turnover
- Developing team member talent and encouraging AHS career progression
- Actioning client requests promptly and communicating necessary operational information
- Actioning guest requests promptly
- Rostering team members
- Manning the department within budgetary requirements
- Motivating all team members
- Counselling team members on job performance
- Coaching team members on job performance
- Investigating grievance matters, suggestions and complaints
- Achieving a working environment free of harassment and discrimination
- Controlling team member hours; daily, annual leave, sick leave
- Processing payroll for all team members
- Disciplining team members
- Recruitment of team members
- Co-ordinating new starter orientation and training
- Training supervisors
- Directing and supervising room attendants, housemen, public area cleaners and mini-bar, giving
- physical assistance when necessary
- Ensuring team members meet productivity requirements for the property
- Reduction of team member turnover
- Developing team member talent and encouraging AHS career progression
- Actioning client requests promptly and communicating necessary operational information
- Actioning guest requests promptly
To succeed in this role, you should have:
- Exceptional Quality Standards and Attention to Detail: Demonstrates an unwavering commitment to excellence, ensuring the highest standards of cleanliness and consistency across all areas of the property.
- Inspirational Leadership and Positive Influence: Cultivates a supportive, energetic team culture by leading with a positive attitude, fostering collaboration, and inspiring high performance across housekeeping staff.
- Resilience and Physical Stamina: Exhibits the endurance needed to thrive in a demanding environment, setting an example of agility and resilience for the team in a high-paced setting.
- Advanced Organizational and Time Management Skills: Manages multiple priorities effectively, optimizing productivity to ensure a smooth and efficient flow of operations.
- Flexibility and Adaptability: Maintains availability to work varied schedules, including weekends and holidays, adapting to the evolving needs of the business and client demands.
- Strong Financial and Operational Acumen: Skilled in budgeting, inventory management, and cost control, with an ability to maximize resources while ensuring top-quality service.
- Minimum Qualifications: Bachelor's degree OR equivalent 3 years experience in Housekeeping Supervisor role, ideally in a Hotel Industry
At AHS Hospitality New Zealand, we celebrate diversity and believe an inclusive work environment fuels creativity, flexibility, and superior organizational performance. Embracing Aotearoa New Zealand's Pacific identity, we welcome applicants from diverse backgrounds, including Pasifika communities, and are deeply committed to the growth of our team members.
Join us in delivering extraordinary experiences to our clients. Apply now to embark on a rewarding career with ahs hospitality!
